Real engagements. Real numbers.

Internally it was being sold as paper-and-ink savings. We refused that framing and rebuilt the case as a data, geo-location and supply-chain platform, then secured a €200K pilot budget from the CFO and shipped the first store in two days.

Price changes cut from 5 minutes to 20 seconds, full-store updates from a week to 5 minutes. Pilot live in 2 days at the New York Queens store. Now live in 150+ stores across 10 countries.

This was not a roadmap project, it was an emergency. The store was losing around €100K a week to network outages. We stopped the bleeding first, moved the infrastructure onto dual physical servers and renegotiated in-store mobile coverage with the carriers, then used the same intervention to lift the store, redesigning the layout on top.

Network downtime down 95%, 99.9% uptime, +€3M annual revenue, foot traffic +20%, Google rating up from 3.2 to 3.6 stars.

Rather than stagger the risk over months, we ran a single-date national system changeover across 29 stores, a quarter of national turnover, backed by a ten-year service guarantee.

Zero downtime, zero lost sales, on the day.

We owned the reliability of the core store platform, ran a phased migration of around 400 stores, and stood up live disaster recovery the day a store lost its server room.

450+ stores kept live, around 400 migrated, full recovery with no extended outage.

The business case had failed four separate times. We bundled the use cases, electronic shelf labels, pick-to-light and QR commerce, into one, which finally cleared the ROI bar, then shipped and drove adoption.

Live in 150+ stores across ten countries.